Please donate to help us keep this website operating. Your donation will help further our mission to share information about Desert Memorial Cremation & Burial on site alluschurches.com. Please keep in mind, that while the site supports church-related causes, this is a directory website; this is not a Funeral home. Your donation will also help humanitarian aid.

By helping us, you agree to terms and conditions page

Please add your review. Your comments help to get feedback and an honest opinion about the Desert Memorial Cremation & Burial.
Thanks to the reviews, other people are able to learn of mistakes or read of the warmth and delight of your gratitude. Please keep your comments--whether praise or criticism--kind and appropriate. This is not the place to ask questions, or post contact information. Inappropriate language, off-topic or duplicate comments, names of individuals criticised, phone numbers, etc will be X'd out or removed, according to the moderator's notice and discretion. Thank you for your comments and participation!

• ★ ☆ ☆ ☆ ☆

  MOST HORRIFING EXPERIENCE YOU WILL EVER HAVE WITH KRISTEN ANDERSON AND CHRIS GRANT . YOU ALL WANT TO KNOW WHY IT TAKES SO LONG .. CHECK YOUR PAPERWORK AND LOOK FOR LIFESCIENCE ANATOMICAL PAPERS . THEY USE BODIES FOR CADAVERS , HOWEVER YOU WILL NOT KNOW YOU SIGNED A LIFESCIENCE ANATOMICAL PAPER BECAUSE KRISTEN WILL COVER THE INSIGNA AT THE TOP AND IT IS THE LAST PAPER YOU WILL SIGN.

  Added March 28, 2017 by pamm morton
• ★ ☆ ☆ ☆ ☆

  A completely horrific experience. They did not get the information correct on the death certificate, and then informed us their mistake was our fault. To correct the mistake we would have to pay a considerable amount more in fees to correct their mistake. In addition, the people that were in charge and who we spoke to were completely rude about the whole circumstance of their error. Shame on them. After suffering a loss like this, you would think there would be a little more compassion in this type of business. I'm sadly disappointed, and would not refer or suggest Desert Memorial Cremation & Burial Society to anyone. Please feel free to share their incompetence. I'm only lighting up one star because it will not let me post otherwise, and they deserve zero stars.

  Added February 14, 2017 by Lou McGowan
• ★ ☆ ☆ ☆ ☆

  My uncle passed on February 4 and was taken to Desert Memorial for cremation. After many, many, many calls to different people at Desert Memorial my uncle was "found" and ready for placement at the VA cemetery in Boulder. It took TWO MONTHS for this to happen. We flew in to retrieve his ashes the morning of the service because we had no faith they would deliver his ashes as promised. In fact, while we were at the cemetery, another family was standing around waiting for their departed one's ashes to be delivered by Desert Memorial. We are so very happy we chose to pick up our uncles ashes. The entire experience was full of miscommunications (maybe some would call lies). And not one drop of compassion or sympathy for our loss. In fact, when I asked Kristen Anderson why not one person offered condolences for the loss of our family member, I was told the staff had been instructed not to do so because it sounded insincere. Really? We got more compassion from the TSA agent as we were flying in for the service. I have told all my relatives and friends in Las Vegas to run far, far away from Desert Memorial for their final services. I encourage you to do the same.

  Added November 13, 2016 by Elise Masters - CDPHE
• ★ ☆ ☆ ☆ ☆

  Paid years ago mom passed 1/8 they picked her up.simple cremation and send to me take a three weeks. Called first part of Feb was told took time for death certificate. OK wait another three weeks call back.she has been done since 2/8 with other people not wanted.was told it was a misunderstanding when I talked to them about mailing three weeks earlier.i am still waiting and still upset as heck.sorry to rant

  Added October 17, 2016 by Kathy Brown
• ★ ☆ ☆ ☆ ☆

  DO NOT LET YOUR LOVED ONES GO TO DESERT MEMORIAL CREMATION & BURIAL!!!!!!!!!!!!!! The WORST PLACE IN TOWN!!!!If I could pick 0 stars I would! (this was my 2nd encounter with them since 2012- I gave them the benefit of the doubt this time, WORST decision I ever made!) Our beloved passed away very young and unexpectedly on Father's Day 6/19/16. Our family met with Desert Cremation on 6/22/16 to get the cremation procedure started so our loved one could rest as soon as possible. We were told it would take around 3 weeks to receive his ashes.
  7/11/16 (2 1/2 weeks) We called just to check if he was ready and were told "NO, call back next Monday".
  7/18/16 (3 1/2 weeks) We called again "NO, call back next Monday". 7/25/16 (4 1/2 weeks)- AGAIN! we were told "NO, maybe this Friday and there was a delay because the coroner didn't release the body until 7/20/16".
  Not feeling comfortable with what was said, I called the Coroner's office as soon as they opened the next morning 7/27/16 (5 weeks) to find out what happened. I was told Desert Cremation didn't even send the paperwork to the Coroner until 7/19/16 and I would need to contact Desert to find out why. I called Desert Cremation @ 11:45 am, spoke with the Director Kristin, asked her what was going on with our loved one... she informed me he was cremated this morning and even agreed that the process took too long. She said she would find out what happened and either herself or the manager would call me back directly. I did not want the children to know what has happened to their father. Instead of calling me back, they called my nephew @ 2:30pm to inform him the ashes were ready to be picked up. Not knowing there was a problem with his dad's handling, he went to obtain his ashes. When he arrived, Chris, the manager, told him the delay was caused by his staff member JESSICA who handles the death certificates. She made a "type error" causing a halt in his cremation process! This really threw my nephew's emotions for a loop. Chris was informed he needed to call me back with the info as I was the one who originally called. Chris gave him his personal cell # and said for me to call him. My nephew just left and informed the rest of the family what happened.
  I called Chris, he told me the same thing regarding the error that JESSICA had made. I asked if it was even possible to cremate someone and be able to pick them up on the same day? Morbidly/insensitively, he answered "Yes, we start our cremations @ 6am because it's too hot in the afternoon to run the ovens." Seriously? No class at all! I asked if they would be calling us when the death certificates arrive. He said they only order them in certain situations and he would have to check the paperwork as he was already driving at the time and he would call me back in the AM.
  Throughout the night, our family couldn't rest with the way this was handled, so I went to the office @ 9am when it opened to meet with Chris myself on behalf of the family. After waiting for 25 minutes for him to arrive, he asked what else he could do for me since we had already spoke on the phone. I told him a simple "I'm sorry" wasn't good enough. I explained how our family scrambled to put put the cash together so we could handle this as quickly as possible. I asked when should the paperwork of been sent to the Coroner, he said within 3 days (6/25/16) IT WASN'T SENT UNTIL 7/19/16!!!!!!!!!! our loved one sat in their refrigerator for 1 MONTH due to a typing error made by an irresponsible employee named Jessica! Chris told us it was a "simple" mistake, SIMPLE???!!! In this line of business their should be no mistakes! Thank goodness she isn't a doctor! Desert wouldn't be able to keep up with all the business she would be sending!!!
  This was a HUGE blow to our family! How can a company in this line of business be so apathetic, irresponsible and rude?! No respect for the deceased or loved ones left behind!!! One thing for sure, a new staff, starting with management, should be the first item on the list if this company plans to change for the better!

  Added August 23, 2016 by Upset Family